Command

Consumer App

Command

Consumer App

Overview

This is your resource page for teams. Many of the team functions are still being fine-tuned, but we will create resources on this page soon.

Classes

Please go to the calendar and verify dates and times for classes.

Promo Video to Introduce The Consumer App

Documentation

How to Access the Consumer App

Go to the App Store and download the Keller Williams app (red KW with white background) see below image.

KW Buy  & Sell Consumer App Image

 

 

 

 

 

 

 

 

Download and accept permissions.

Log in as if you are the consumer (personal email address, use an abbreviation for your name). See the image below.

Consumer App Sign Up

 

 

 

 

 

 

 

 

**Note, this is a consumer app, not an agent app. You will not be logging in as an agent, you will log in as a consumer with a personal email address so you can become familiar with the app and see the interaction between Command and the Consumer App.

Consumer App Sign Up Successful

 

 

 

 

 

 

 

 

Once logged in to the app, select “More” at the bottom right of the app.
Consumer App Select More

 

 

 

 

 

 

 

 

Select on “Find an Agent” (see image below)

Consumer App Select on Your Agent

Start typing your name (name of agent) and select on your name when it shows up. If you do not see your name when you search, type slow, try first name then last name, then try last name first. If you still do not see yourself as an agent to select, contact KW Support for assistance either in Command Chat or by email.at support@kw.com

Once you select your name as your own agent, then you should see yourself listed similar to the below image.

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Then select “get in touch”

Consumer App Your Agent is Selected

 

 

 

 

 

 

 

Tap on the screen to continue.

You should see the below “success” message. then tap the screen to continue.

Select the “more” menu item at the bottom once again to confirm you are set as your own agent.

Agent Confirmed

 

 

 

 

 

 

 

Yes! You have now created an account as a consumer, on your personalized home search app. Congratulations!

 

 

Setup Instruction

  • Log in to Command
  • Consumer Applet
  • Top Menu – Site and App Settings Learn More with the Kelle Guides (link)
  • Consumer Settings > Continue > Consent to leave page
  • Takes you to Kelle Guides: Consumer Settings > Get Started
  • See the page Harnessing the power of KW App is as easy as 1-2-3.  (Use to learn more later)
  • Click Next
  • App Download – Click the arrow or Get Started
  • Hero Text: Example “Download my/our home search App”
  • Personal URL & Text Code-  verify your app url and text code
  • Click Save
  • Continue
  • 3.  Guide Builder Setup- Select Buyer’s Guide
  • Next, see “Title”- Your Guide to Buying A Home (Ex. Buyer’s Guide)
  • Message-  Change to make it work for you (see handout). Be aware there are currently some typos in this section. Remove “Paul” and add “I” or “We”. Also, pay attention to the last sentence and correct the grammar.
  • Click NEXT
  • Now you are on the Guide Builder.  Read and familiarize yourself with what is given.
  • You can add steps to your process, edit the steps, reorder the steps, and/or delete steps. There are three sections for each step that we will see here, the title, subtitle, and the image.
  • Click NEXT.
  • Now you see the Buyer’s Guide on the left.
  • Select Add Guide.
  • Click in the empty field and then select Seller’s Guide
  • Select NEXT
  • Next, see “Title”- Your Guide to Selling A Home (Ex. Seller’s Guide)
  • Message-  Change to make it work for you (see handout). Be aware there are currently some typos in this section. Remove “Paul” and add “I” or “We”. Also, pay attention to the last sentence and correct the grammar.
  • Click NEXT
  • You can add steps to your process, edit the steps, reorder the steps, and/or delete steps. There are three sections for each step that we will see here, the title, subtitle, and the image.
  • Click NEXT
  • Now you will see both guides on the left side of your screen.
  • Click NEXT
  • EXT 4.  Consumer App Promotion Smart Plan Turn it on.  Add people later. Click Save and Continue.
  • YEA!!!  You did it.  Your app is ready to go!

Suggestions For Consumer Guides

Download these Buyer’s Guide Suggestions

Download these Seller’s Guide Suggestions

 

Videos

Step by Step Setup Video

 

How to Promote “Schedule Video Tour” Feature

The KW App now has a feature “Schedule Video Tour”. This instructional video shows you how to personalize KW Content to market this feature via a promotional video.

 

Add an Affordability Calculator to Buyer’s Guide

 

Assistance

Resources & Support

Additional Resources

Search other KWRI & DMN resources!

Help or Support

Need more assistance? Here it is!